Qratech Privacy Policy

We respect your privacy. This policy explains the data we collect, how we use it, and the choices you have. It applies to qratech products, websites, and services.

GDPR & CCPA ReadySecurity by DesignLast Updated: Oct 30, 2025

Information We Collect

  • Account Data: name, email, password hash, phone (optional), profile info.
  • QR Usage Data: scan timestamps, device type, approximate location (city/region), referral source.
  • Technical Data: IP address (short-retained), browser, OS, app version, crash logs.
  • Payment Data: handled by PCI-compliant processors; we store non-sensitive references (e.g., last-4, token).
  • Support Data: messages, attachments, call notes you share with us.

How We Use Data

  • Provide, operate, and improve Qratech features and reliability.
  • Authenticate users, secure accounts, and prevent fraud/abuse.
  • Measure performance, diagnose issues, and run analytics.
  • Process payments, subscriptions, and customer support requests.
  • Send important service notices. With your consent, send product tips or updates (opt-out anytime).

Cookies & Tracking

We use essential cookies for login/session security, and optional cookies for analytics and personalization. You can control optional cookies in your browser and (where shown) in our cookie banner.

  • Essential: required for authentication and core features.
  • Analytics: usage trends to improve experience (aggregated).
  • Preferences: remembers settings like language or theme.

Analytics & Third Parties

We may use privacy-minded analytics (IP truncation, no cross-site tracking). Payment processing is handled by trusted PCI-compliant providers. Service vendors access only what is necessary to perform their tasks under data-processing agreements.

Data Sharing

  • With Service Providers: infrastructure, analytics, payments, support tools.
  • For Legal Reasons: to comply with law, enforce terms, protect users and Qratech.
  • Mergers/Acquisitions: in corporate transactions, we’ll notify you of any material changes.
  • We never sell your personal data.

Data Retention

We keep personal data only as long as needed for the purposes above, accounting for legal, tax, and security requirements. Where possible, we aggregate or anonymize data.

Your Privacy Choices & Rights

  • Access/Portability: request a copy of your personal data.
  • Rectification: correct inaccurate or incomplete data.
  • Deletion: request erasure (subject to lawful exceptions).
  • Restriction/Object: restrict or object to certain processing.
  • Marketing Opt-Out: unsubscribe from non-essential communications.

To exercise rights, contact us at support@qratech.in. We’ll verify and respond consistent with applicable laws (e.g., GDPR, CCPA/CPRA).

Security

  • Encryption in transit (TLS) and at rest for sensitive data.
  • Least-privilege access, audit logging, and automated alerts.
  • Regular vulnerability scanning and secure SDLC practices.
  • Employee training and confidentiality obligations.

No method is 100% secure, but we continuously improve our safeguards.

International Data Transfers

Where data moves across borders, we rely on appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions). We take steps to ensure your information receives equivalent protection.

Children’s Privacy

Qratech is not directed to children under 13 (or equivalent minimum age in your region). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.

Do Not Track

Some browsers send a “Do Not Track” signal. Because there is no uniform standard, our services may not respond to these signals. We minimize tracking and provide granular choices instead.

Changes to This Policy

We may update this policy to reflect changes in our practices. We’ll post updates here and adjust the “Last Updated” date. For material changes, we’ll provide additional notice.

Contact Us

If you’re in the EU/UK, you may also have the right to lodge a complaint with your local supervisory authority.

Last Updated: Oct 30, 2025 • © 2025 Qratech